Turn More Shoppers into Buyers
Knock Knock App helps online stores engage visitors instantly, answering questions, recovering carts, and driving sales 24/7.
+40%
Checkout Completions
+25%
Order Value
-30%
Cart Abandonment
Why full baskets quietly go cold
Instant engagement → higher trust → more purchases — without needing more staff or more ads.
Recover Abandoned Carts
AI or reps auto-engage shoppers about to leave, nudging them to complete purchases.
Personal Shopping Assistance
Answer questions live about size, fit, or stock to reduce hesitation and returns.
Catching the doubt before the tab closes
Engage Browsers
AI or reps auto-start conversations with visitors on product or checkout pages. Catch them at the perfect moment of intent before they leave.
Answer & Guide
Instantly resolve questions about products, delivery, or pricing. Guide customers through any confusion or friction points in real-time.
Convert & Upsell
Recover carts, upsell add-ons, and secure more completed checkouts. Turn hesitant browsers into confident buyers.
Impact on Online Stores
Turns browsing shoppers into paying customers by engaging them at the perfect moment of intent.
+40%
More Checkout Completions
+25%
Increase in Average Order Value
-30%
Fewer Cart Abandonments
The cart didn’t fail. The shipping page did.
It’s Sunday evening. Someone has a full basket, gets to the point where delivery cost appears, and stops. They open your shipping and returns page in a second tab, scroll it, go back to the basket, and leave without checking out.
The abandoned-cart email goes out the next morning with a discount code attached. But the problem was never price — it was a question about delivery timing, or whether returns are free, that they could not get answered in the ten seconds they were willing to spend looking.
Discounting to solve a question you could have answered costs margin on every order that would have converted anyway. Answering it at the moment of hesitation costs nothing. The full sequence, from first signal to logged conversation, is set out in how it works.
The hesitation is the signal
A full basket plus a trip to the shipping page is not idle browsing — it is a specific doubt, and it is visible as it happens.
Nox answers the actual question
Delivery windows, returns, whether it arrives before the weekend — answered in the widget, before the second tab wins.
The order completes at full price
No code, no margin given away to fix something that was only ever an unanswered question.
Frequently asked questions
Isn’t this just another chat widget?
The difference is when it speaks. A standard widget waits to be clicked, which means it only ever helps people already determined to ask. This one opens on a behavioural signal — a full basket and a trip to the shipping page — which is exactly the moment nobody clicks the little bubble.
Will it discount to close the sale?
Only if you tell it to. The argument on this page is the opposite one: most hesitation at the shipping step is a question, not a price objection, and answering it keeps the margin you would otherwise hand over with a code.
Does it work outside business hours?
Yes. The evening and weekend traffic is the point — those are the hours with the most browsing and the least chance of anyone being on hand to reply.
What happens to shoppers it doesn’t convert?
They are still identified and recorded where possible, so the session, the pages and the conversation are in your CRM rather than lost. A shopper who did not buy tonight is not the same thing as a shopper you know nothing about.
Ready to Boost Your E-commerce Sales?
Join thousands of online stores already using Knock Knock to convert more visitors into buyers.