Core Feature

Analytics Dashboard

See performance at a glance. Measure chats, calls, AI triggers, and conversion outcomes — all in one place.

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Data Updates

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Analytics Dashboard
Key Metrics

Analytics Dashboard

See performance at a glance. Measure chats, calls, AI triggers, and conversion outcomes — all in one place.

Total Calls

Inbound and outbound call volume across teams.

Unanswered Chats

Chats without response tracked automatically.

Leads Generated

Qualified leads triggered by Knock Knock AI.

Total Messages

Inbound and outbound messages over time.

In-Depth Insights

Detailed Reports

Chat Insights

Chat Insights

See engagement patterns, message response time, and user retention across all chat sessions. Understand how your team performs and where improvements can be made.

Call Analytics

Call Analytics

Track call success rate, duration, and missed call trends by team member or department. Get detailed breakdowns to optimize your call handling strategy.

AI Performance

AI Performance

Measure AI engagement success, fallback rates, and human handoff ratios. Understand how well your AI agents are performing and where they need tuning.

Lead Conversion Metrics

Lead Conversion Metrics

Monitor how many AI or human conversations turn into leads or booked demos. Track your funnel from first contact to conversion.

Start Tracking Your Performance

Get complete visibility into your sales conversations. Make data-driven decisions with powerful analytics.

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