Analytics Dashboard
See performance at a glance. Measure chats, calls, AI triggers, and conversion outcomes — all in one place.
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Analytics Dashboard
See performance at a glance. Measure chats, calls, AI triggers, and conversion outcomes — all in one place.
Total Calls
Inbound and outbound call volume across teams.
Unanswered Chats
Chats without response tracked automatically.
Leads Generated
Qualified leads triggered by Knock Knock AI.
Total Messages
Inbound and outbound messages over time.
Detailed Reports
Chat Insights
See engagement patterns, message response time, and user retention across all chat sessions. Understand how your team performs and where improvements can be made.
Call Analytics
Track call success rate, duration, and missed call trends by team member or department. Get detailed breakdowns to optimize your call handling strategy.
AI Performance
Measure AI engagement success, fallback rates, and human handoff ratios. Understand how well your AI agents are performing and where they need tuning.
Lead Conversion Metrics
Monitor how many AI or human conversations turn into leads or booked demos. Track your funnel from first contact to conversion.
Start Tracking Your Performance
Get complete visibility into your sales conversations. Make data-driven decisions with powerful analytics.