Your AI agent now answers the phone
Lead summary
Inbound calling agents are live. Set one up in under five minutes, plug in a phone number, and your AI picks up, listens, and helps move the lead forward. With your knowledge base behind it.
What’s new
You can now build a fully voice driven inbound calling agent right inside Knock Knock. Pick the voice and language. Write the greeting and the instructions that act as the brain. Connect a phone number. Plug in your knowledge base. That is the whole setup. No third party stack. No five different tools glued together. One agent, answering calls, with the context of your business already loaded.
Why it matters
Most inbound callers never reach a human in time. They hit voicemail. They wait on hold. They leave. With an AI agent that picks up instantly, understands what the caller is asking, and pulls from your knowledge base in real time, every inbound call becomes a real conversation instead of a missed lead. Same urgency that made your chat agents convert, now on voice.
How to use it
- Open your Knock Knock dashboard and click Settings in the left sidebar
- Go to AI Agents, then Agents, and select Create Inbound Calling Agent
- Set your AI Engine: pick the voice and the language the agent will speak
- Open Behavior Settings: name the agent, write the greeting, and add the main instructions (the brain)
- Go to Phone Numbers and connect the number the agent will answer on
- Connect your Knowledge Base so the agent answers with full context
- Save and start taking calls