Integrates Seamlessly With:

hubspot
woo
go-high
shpify
Zapier
google-calendar
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Boost Conversions up to 50%

Knock Knock's Audio/Video Feature: Opening
Doors to Real Connections

Knock Knock App’s Audio/Video Call feature bridges the gap between digital efficiency and human connection, enabling real-time video conversations that create magical moments with your website visitors in three powerful ways:

When Visitors Reach Out for a Human Touch

Ever noticed how relieved you feel when you finally get to talk to a real person after navigating automated systems?

  • Have questions that go beyond FAQs
  • Want tailored recommendations from someone who gets them
  • Need to see your product in action before making a decision

With Knock Knock App, your visitors can initiate video conversations at the perfect moment.

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When Your Team Spots an Opportunity to Delight

Just like a store assistant who shows up right when you’re comparing two products, that perfect-timing help makes all the difference.

Your sales representatives can initiate video conversations when they notice:

  • A visitor spending significant time on high-value product pages
  • A potential customer comparing multiple options
  • A high-value opportunity that would benefit from personal attention
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AI Triggered Human Connections

Knock Knock’s Auto Connect detects high-intent visitors and automatically dials a video call connecting your team with the right buyer at the right moment.

  • Repeated visits to the same product page
  • Signs of confusion or hesitation
  • Extended time on decision-making pages

This AI-to-human handoff combines the efficiency of automation with the power of human connection at precisely the right moments.

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Call Management Options

Smart Call Management for
Effortless Communication

Knock Knock keeps your conversations connected, whether it’s Chat, Video, or Voice. These advanced call-handling features make sure you never miss an opportunity to connect with a lead or customer.

Call Transfer

Need to connect your visitor with a specialist? Seamlessly transfer video or audio calls to the most appropriate team member based on customer needs, creating a smooth handoff that feels natural and helpful.

Receive Calls on the Knock Knock App

Ensure every opportunity for connection is captured by automatically forwarding unanswered calls to your mobile or landline after 30 seconds. No more missed connections or frustrated visitors.

Phone Number Option

Connect your existing business phone numbers to the Knock Knock system for a unified communication approach that simplifies your workflow and creates a consistent experience for customers.

Call Forwarding

Ensure every opportunity for connection is captured by automatically forwarding unanswered calls to your mobile or landline after 30 seconds. No more missed connections or frustrated visitors.

Customer Information Collection

Phone Number Capture

Choose whether to require visitors to provide their phone number before connecting to a video call, helping qualify leads and enable follow-up. This creates opportunities for continued conversation even after the video chat ends.

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Widget design

Customization and Control

01

Enable/Disable Flexibility

Easily activate or deactivate video chat functionality across your website or on specific pages, giving you complete control over when and where you offer the human connection.

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02

Camera Selection

Choose which camera to use for video calls, allowing for optimal presentation that puts your team’s best face forward.

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03

Background Customization

Select custom background colors or images to maintain brand consistency during video calls, creating a professional appearance that reinforces your brand identity.

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The Power of Human Interaction in
Sales

How Knock Knock App Enables This

We make creating shareable moments easy with tools that remove barriers to connection. Our analytics help you identify and replicate your most magical customer interactions. For a deeper exploration of how to create these exceptional experiences, see our guide on Creating Exceptional Customer Experiences: The Competitive Edge for Winning Businesses.

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The Perfect Blend: AI Efficiency with Human Magic

A powerful strategy emerges when we combine the efficiency of AI with the connection of human interaction:

How Knock Knock App Enables This

AI handles the routine

Let automation manage basic information gathering and simple questions

AI recognizes the magic moment

Intelligent systems identify when human connection will make the difference

Humans create the connection

Your team steps in at the perfect moment to build trust and understanding

Humans deliver the delight

The personal touch creates the memorable experience that keeps people coming back

We seamlessly blend AI efficiency with human warmth. Our system routes visitors to the right team member and makes the transition from AI to human feel natural and welcoming. To learn more about finding the right balance between AI and human interaction, read our guide on The Best of Both Worlds: When to Use Video Chat vs. AI Chatbots.

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Optimizing Your Video Chat
Strategy

To get the most from video chat, strategic implementation is essential. Consider these key elements

  • Strategic placement – Where will video chat create the most meaningful connections?
  • Perfect timing – When is the ideal moment to offer the human touch?
  • Conversion-focused approach – How can you turn these connections into business results?
  • Seamless experience – How can you make the connection feel natural and welcoming?

For a detailed guide on optimization strategies that focus on creating happy clients while driving conversions, see our article on Video Chat Conversion Optimization Strategies.

How Knock Knock App Enables This

We help you place video chat where it matters most, set up smart triggers that recognize perfect connection moments, and ensure everything works seamlessly on any device.

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Your Most Powerful KPI?

Beyond ROI: What Really
Drives Growth

It’s not just about conversion rates. It’s about the moments that make people remember you.

happy-client

Happy clients who keep coming back

link-plus-7

Referrals that bring in new business

royalty

Real loyalty built through human connection

testimonials

A brand people love to talk about

How Knock Knock App Enables This

We track more than just clicks, we help you build relationships. Our dashboard measures loyalty, referrals, and emotional connection alongside traditional metrics.

👉 Want to go deeper? Read Beyond ROI: How Video Chat Creates Happy Clients and Thriving Businesses

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Stories of Transformation

Real sales magic happens when real conversations begin.

What we’ve seen:

  • A cart abandoned – Until a quick video chat turned it into a loyal customer (and five referrals!)
  • A repeat visitor – Converted into the biggest deal of the quarter with a 15-minute call
  • Confused buyers – Guided in real-time, leading to trust and faster decisions

How Knock Knock App Enables This

Our smart system spots high-intent visitors and lets your team jump in at the perfect moment—via instant video or audio call.
👉 See more real-world wins in The Human Connection Advantage in Digital Sales

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Build a Brand People Rave About

In a world full of bots, real connection stands out.

What we’ve seen:

  • People remember how you made them feel
  • Real conversations spark real loyalty
  • Happy customers become your best marketing channel

Our smart system spots high-intent visitors and lets your team jump in at the perfect moment—via instant video or audio call.

👉 Want to be the brand people love to talk about? Request a demo

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Get Started Today!

Curious to explore the Knock Knock App?
You’re in the right place. Sign up now and see how Knock Knock App can transform your customer engagement.

Our team is also here to help if you need:

  • Pricing and subscription information
  • Guidance on use cases for your business
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Knock Knock App - Video chat for your online shop that converts | Product Hunt