Call Preferences

Control how you receive, forward, and manage calls with Knock Knock. Choose between Human or Al handling during business hours, and automate call routing after-hours.

Call Handling Options

Offer Knock Knock as a co-branded solution to your clients, adding value to your services while strengthening your agency’s positioning.

Receive Calls Directly

Video or audio calls are received inside the Knock Knock App — no external software required.

Forward Missed Calls

Automatically forward missed calls to a backup number or teammate.

Forward Instantly

All incoming calls can be instantly forwarded to a preferred device or team queue.

Who Will Handle the Call?

Step 1

Human Only (Recommended)

All calls during working hours go to your team directly.

Step 2

Al to Human

Al answers first, qualifies the lead, and transfers to a human if needed.

Step 3

Al Only

Al handles all calls, 24/7 — perfect for after-hours or busy teams.

SUCCESS STORIES

What Our Clients Say

Operations Manager, Apex Realty Group

With Call Preferences, we control everything, which calls go to sales, support, or mobile, even after hours. It’s seamless, smart, and our response time has improved by more than 40%.

Ethan Walker
Knock Knock App - Video chat for your online shop that converts | Product Hunt