Features Built for SMEs who Invest in Digital Marketing

Knock Knock turns your website traffic into live conversations, booked calls, and paying customers, helping SMEs around the world get 30-50% more conversions from the marketing they are already paying for.

Features Overview

Integrates Seamlessly With:

HubSpot WooCommerce GoHighLevel Shopify Zapier Google Calendar Zoho
For Sales Teams

Human-Powered Sales

For teams who thrive on personal connection. Turn sessions into live conversations and close deals in real time.

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Live Video & Audio Calls

Launch face-to-face calls directly from your site, no downloads.

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Live Video & Audio Calls

Chat & Call Transfer

Route to the right teammate instantly so no lead slips.

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Call Forwarding

Forward to mobile or landline. Be reachable anywhere.

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Live Navigation

See what visitors see. Guide through checkout or forms.

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Live Navigation

Engagement Analytics

Track conversations, time-to-time connect, and win rates.

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Engagement Analytics

Permission & Roles

Assign roles per client; agencies manage multi-accounts.

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Permission & Roles
AI Powered

AI Automation

For clients who want hands-free results. AI engages, qualifies, and updates CRM 24/7.

AI Voice & Chat Agents

Answer calls & chats instantly with natural, conversational AI.

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AI Voice & Chat Agents

Auto-Engage Messages

Tailored prompts trigger at the right time to capture intent.

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Auto-Engage Messages

CRM Sync & Automation

Leads logged, scored, and routed to pipelines automatically.

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Lead Scoring

Score behaviours across pages; prioritize high-intent traffic.

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Lead Scoring

Multi Client Controls

Agencies deploy AI per client with configurable playbooks.

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Multi Client Controls

Guardrails & Safety

Policy rules, fallbacks to human, and escalation paths.

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Guardrails & Safety
Core Features

Core Platform

Shared foundations that power both human and AI paths.

Widget Customisation

Match your brand and control placement & behaviour.

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Widget Customisation

Smart Behaviour Setup

Define Page Level triggers, call routing and fallbacks.

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Security & Privacy

GDPR-friendly login, role based access, audit trails.

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Analytics Dashboard

Calls, chats, conversions, and rules performance in one view.

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Analytics Dashboard

Agency Workplace

Manage multiple clients, permissions, and billing centrally.

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Agency Workplace

Omni-Channel

Web widget, call forwarding, and optional Slack.

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Omni-Channel
Connect Everything

Integrations

Connect Knock Knock with Shopify, Hubspot, and your existing tools for end-to-end workflow.

Shopify
Hubspot
Slack
Zapier
Go High Level