You’re looking at VideoAsk. You’ve heard about Knock Knock App. Both use video to engage customers.
But they solve completely different problems.
VideoAsk lets you record video questions and collect video responses asynchronously. Think video forms, testimonials, recruitment screening.
Knock Knock App lets you have live video conversations with website visitors in real-time. Think instant sales calls, AI engagement, converting visitors before they leave.
Same ingredient (video). Completely different recipes.
This guide breaks down exactly what each platform does, who it’s for, and which one fits your business.
The 30-Second Summary
| VideoAsk | Knock Knock App | |
| What it does | Async video forms and responses | Live video chat with website visitors |
| Communication | Record now, they respond later | Conversation happens now |
| Time to engage | Days | Seconds |
| Best for | Testimonials, surveys, hiring | Sales conversion, demos, support |
| AI capabilities | None | Full AI agent with human takeover |
| Pricing model | Minutes-based ($30-50/mo) | Flat rate ($49.99-500/mo) |
If you need to collect video responses at scale: VideoAsk.
If you need to convert website visitors in real-time: Knock Knock App.
Keep reading for the detailed breakdown.
What Is VideoAsk?
VideoAsk is an interactive video platform by Typeform. It allows you to create video-based forms with branching logic.
How it works:
- You record a video question
- You share a link (via email, website embed, social)
- Visitors click the link and watch your video
- They respond with video, audio, or text
- You watch their response and reply
- The conversation continues asynchronously
Core features:
- Video/audio/text responses
- Branching logic (conditional paths based on answers)
- 9 answer types (multiple choice, NPS, file upload, calendar, payments)
- Automatic transcription
- Integrations via Zapier
- Custom branding (on higher plans)
VideoAsk is designed for:
- Collecting video testimonials
- Interactive surveys and feedback
- Recruitment screening
- Customer onboarding flows
- Lead qualification forms
What Is Knock Knock App?
Knock Knock App is a real-time visitor engagement platform. It identifies website visitors, engages them with AI, and connects them to humans via live video, voice, or chat.
How it works:
- Visitor lands on your website
- AI identifies them (name, email, company, job title, LinkedIn, traffic source)
- AI tracks their behavior (pages viewed, time spent, scroll depth)
- AI assigns an intent score based on buying signals
- AI proactively engages high-intent visitors
- AI qualifies them through conversation
- You watch the conversation in real-time
- One click: you take over and go live with video
Core features:
- Live video chat (no scheduling, no downloads)
- AI chat and voice agents (24/7)
- Human Takeover (seamless one-click transition)
- Visitor identification before engagement
- Intent scoring and behavior tracking
- Camera flip (show products/properties mid-call)
- Native CRM integration (GoHighLevel, HubSpot)
- White-label and mobile apps
Knock Knock App is designed for:
- Converting website visitors in real-time
- High-ticket sales where trust matters
- SaaS demos and product walkthroughs
- Real estate (live property tours)
- Professional services
- Any business losing deals to slow follow-up
The Fundamental Difference: Async vs Real-Time
This is the most important distinction.
VideoAsk: Asynchronous Communication
Day 1: You record and send video Day 1-3: They watch and respond Day 3-4: You watch response, record reply Day 4-6: They respond again Day 6+: Conversation continues…
Total time: 5-7 days to complete one exchange
Async works when:
- Timing does not matter
- You need structured responses
- Volume is more important than speed
- The goal is data collection, not conversion
Knock Knock App: Real-Time Communication
0 sec: Visitor lands on your site Instant: AI identifies them Real-time: AI tracks behavior, scores intent Minutes: AI engages, qualifies One click: You take over Now: Live video conversation
Total time: Minutes from landing to live call
Real-time works when:
- Speed matters (sales, support)
- Trust needs to be built quickly
- You are competing on response time
- The goal is conversion, not collection
Feature-by-Feature Comparison
Video Capabilities
| Feature | VideoAsk | Knock Knock App |
| Live video chat | No | Yes |
| Async video messages | Yes | No |
| Video responses from visitors | Yes | Yes (during live call) |
| Camera flip (show products) | No | Yes |
| Voice calls | No | Yes |
| Text chat | Yes | Yes |
AI and Automation
| Feature | VideoAsk | Knock Knock App |
| AI chat agent | No | Yes |
| AI voice agent | No | Yes |
| 24/7 automated engagement | No | Yes |
| Behavior-based triggers | No | Yes |
| Automatic lead qualification | No | Yes |
| AI books meetings | No | Yes |
| Human takeover | N/A | Yes (one-click) |
Visitor Intelligence
| What You Know | VideoAsk | Knock Knock App |
| When you know it | After they respond | Before they engage |
| Name | If provided | Auto-identified |
| If provided | Auto-identified | |
| Company | No | Yes |
| Job title | No | Yes |
| LinkedIn profile | No | Yes |
| Traffic source | No | Yes |
| Pages viewed | No | Real-time |
| Time on site | No | Real-time |
| Intent score | No | Real-time |
Forms and Data Collection
| Feature | VideoAsk | Knock Knock App |
| Interactive forms | Yes | No |
| Branching logic | Yes | No |
| Multiple choice questions | Yes | Via AI conversation |
| NPS collection | Yes | No |
| File uploads | Yes | No |
| Payment collection (Stripe) | Yes | No |
| Calendar booking | Yes | Yes (AI-powered) |
Branding and White-Label
| Feature | VideoAsk | Knock Knock App |
| Custom colors | Yes | Yes |
| Custom logo | Grow+ plans | Yes |
| Remove platform branding | Brand plan ($50/mo) | All plans |
| Custom domain | Brand plan only | Yes |
| White-label for agencies | Expensive | Yes |
| Grey-label mobile apps | No | Yes |
Pricing Comparison
VideoAsk Pricing
| Plan | Price | Minutes/Month | Branding |
| Start | Free | 20 min | VideoAsk branding |
| Grow | $30/mo | 100 min | VideoAsk branding |
| Brand | $50/mo | 200 min | Custom branding |
The catch: Minutes are consumed by both you AND your respondents. Every second of video recorded counts.
Example cost calculation:
You create a 2-step form (1 min total). 50 people respond (avg 1 min each) = 50 min. You reply to each (1 min) = 50 min. They respond back (1 min each) = 50 min.
Total: 151 minutes for ONE campaign.
That exceeds the Grow plan. You are either paying overages or upgrading.
Knock Knock App Pricing
| Plan | Price | Usage | White-Label |
| Starter | $49.99/mo | Unlimited | Yes |
| Professional | $199/mo | Unlimited | Yes |
| Business | $500/mo | Unlimited | Yes |
No minutes-based pricing. No anxiety about usage limits.
Cost Comparison (Real Scenarios)
| Scenario | VideoAsk | Knock Knock App |
| Light usage (50 min/mo) | $30/mo | $49.99/mo |
| Medium usage (150 min/mo) | $50/mo + overages | $49.99/mo |
| Heavy usage (500 min/mo) | $100+/mo | $49.99/mo |
| Agency (5 clients) | $250/mo (5x Brand) | $199/mo |
Use Case Comparison
Sales Conversion
| Aspect | VideoAsk | Knock Knock App |
| Speed to conversation | Days | Seconds |
| Catches peak interest | No (delayed) | Yes (real-time) |
| Builds trust | Gradually | Instantly |
| Competitive advantage | None | First responder wins |
Winner: Knock Knock App
Testimonial Collection
| Aspect | VideoAsk | Knock Knock App |
| Structured questions | Yes | No |
| Customers record on their time | Yes | No |
| Easy to share/embed | Yes | N/A |
| Designed for this | Yes | No |
Winner: VideoAsk
Recruitment/Hiring
| Aspect | VideoAsk | Knock Knock App |
| Async screening | Yes | No |
| Candidate responds on their time | Yes | No |
| Review at your pace | Yes | No |
Winner: VideoAsk
High-Ticket Sales
| Aspect | VideoAsk | Knock Knock App |
| Trust building | Slow | Fast |
| Face-to-face connection | Delayed | Immediate |
| Answer objections live | No | Yes |
| Show products/properties | No | Yes (camera flip) |
Winner: Knock Knock App
Real Estate
| Aspect | VideoAsk | Knock Knock App |
| Live property tours | No | Yes (camera flip) |
| Qualify buyers in real-time | No | Yes |
| Catch interested visitors | No | Yes |
Winner: Knock Knock App
24/7 Engagement
| Aspect | VideoAsk | Knock Knock App |
| After-hours coverage | No | Yes (AI) |
| Captures night/weekend visitors | No | Yes |
| Never miss a hot lead | No | Yes |
Winner: Knock Knock App
When to Choose VideoAsk
Choose VideoAsk if:
- You need to collect video testimonials
- You want interactive forms with branching logic
- You are screening job candidates asynchronously
- You are running video surveys or feedback collection
- You need to collect payments within the flow
- Async timing works for your use case
- Budget is tight and usage is low
VideoAsk is NOT right if:
- You need real-time engagement
- Speed of response matters
- You want to convert website visitors live
- You need AI-powered qualification
- You want to know who visitors are before they engage
When to Choose Knock Knock App
Choose Knock Knock App if:
- You want to convert website visitors in real-time
- High-ticket sales where trust matters
- You are losing deals because follow-up is too slow
- You need to know who is on your site before they reach out
- 24/7 engagement matters (AI handles off-hours)
- Live video/voice builds trust faster for your business
- You need to show products or properties live (camera flip)
- You need native GoHighLevel or HubSpot integration
- You are an agency needing white-label
Knock Knock App is NOT right if:
- You need structured video form responses
- You are collecting testimonials at scale
- You need payment collection in the flow
- Async timing is actually fine for your use case
Can You Use Both?
Yes. They serve different purposes.
Example setup:
- Knock Knock App on your website for real-time visitor engagement and sales conversion
- VideoAsk for collecting customer testimonials after purchase
- Knock Knock App for qualifying leads while they browse
- VideoAsk for async recruitment screening
They do not compete. They complement.
The Bottom Line
VideoAsk answers: “How do I collect video responses at scale?”
Knock Knock App answers: “How do I convert website visitors before they leave?”
| If your problem is… | Choose |
| I need more testimonials | VideoAsk |
| I need interactive video forms | VideoAsk |
| I need async candidate screening | VideoAsk |
| Visitors leave without converting | Knock Knock App |
| Follow-up is too slow, we lose deals | Knock Knock App |
| I do not know who is on my site | Knock Knock App |
| I need 24/7 engagement | Knock Knock App |
| High-ticket sales need more trust | Knock Knock App |
Both are good tools. For different jobs.
Pick the one that matches your actual problem.
Frequently Asked Questions
Can VideoAsk do live video chat? No. VideoAsk is async only. You record, they respond later. There is no real-time video calling capability.
Can Knock Knock App collect video testimonials? Not in the structured way VideoAsk does. Knock Knock is designed for real-time engagement, not async response collection.
Which is cheaper? Depends on usage. VideoAsk starts at $30/mo but charges by minutes. Knock Knock starts at $49.99/mo with unlimited usage. High-volume users often find Knock Knock cheaper.
Which has better AI? Knock Knock App. VideoAsk has no AI capabilities. Knock Knock has full AI chat agents, voice agents, intent scoring, and automated qualification.
Can I white-label both? VideoAsk requires the $50/mo Brand plan for custom branding. Knock Knock App includes white-label on all plans. For agencies, Knock Knock is more cost-effective.
Which integrates with GoHighLevel? Both integrate via Zapier. Knock Knock App has native GHL integration. For GHL agencies, Knock Knock is purpose-built.
Do I need both? Only if you have both use cases. Most businesses need one or the other based on their primary goal: collection (VideoAsk) or conversion (Knock Knock).
Ready to Choose?
Try VideoAsk if you need async video forms and testimonial collection: videoask.com
Try Knock Knock App if you need real-time visitor engagement and sales conversion: knockknockapp.ai – 10-day free trial
Anna Hyatt
Co-Founder | Knock Knock App
AI × Human Touch = Happier Clients, More Revenue
LinkedIn Profile