Agency Reseller Playbook — 2026 Edition

How to Resell Knock Knock:
The Agency Playbook

Your complete guide to white-labelling and reselling the sales layer your clients' websites never had. From the pitch, to the demo, to recurring revenue.

2,000+
Businesses Worldwide
47s
Visitor to First Contact
74%
Avg. Agency Margin
15min
Client Onboarding
Section 01

Before You Start:
What You're Actually Selling

Most resellers fail not because they can't close — but because they try to explain the product before they understand its positioning. Start here.

The One-Line Positioning
"Knock Knock is the sales layer your website never had."

Not a chatbot. Not analytics. Not a CRM. It's all of those things working in sequence — an orchestrated sales system that makes a website actively work for its owner. That's a new category. Own it when you pitch.

"Imagine your website could see who was on it, work out who was serious, and start a conversation at the exact right moment — and if they were ready to buy, connect them to you face-to-face, right then, while they're still on your site. That's what Knock Knock does."

The 6-Stage Sales Pipeline

Walk clients through these six stages as a story — use their own business as the example.

1
Identify

Spots Every Visitor

The moment someone lands, Knock Knock identifies them — name, company, email, phone, LinkedIn, location. The website goes from seeing "anonymous user" to a real, named person.

Visitor arrives
2
Analyse

Tracks Their Journey

It follows exactly how the visitor moves through the site — pages visited, in what order, time spent, where they hesitated. Every click builds a live picture of what they're thinking.

AI watches
3
Score

Assigns an Intent Score

The AI analyses behaviour in real time and assigns a score from 0–100. Visited pricing three times, spent four minutes reading? That's green. Bounced in thirty seconds? That's red. Knock Knock knows the difference.

Intent scoring
4
Engage

Engages Automatically — in 47 Seconds

When intent spikes, Knock Knock fires a personalised message through AI chat or voice — written around exactly what that visitor is reading at that moment. Average time from landing to first contact: 47 seconds.

Engages hot leads
5
Qualify

Qualifies Through Conversation

The AI handles BANT qualification naturally — gathering budget, timeline, team size, and intent through conversation. By the time a human steps in, the lead profile is already complete.

Qualifies leads
6
Connect

Live Video Call — Right Now

When the lead is ready, one click and the visitor is on a live video or audio call with a real human — in their browser, no download, no scheduling. For leads that need more time, the full profile goes straight to the CRM.

Human handoff
The key message: AI does what AI is good at — track, score, engage, qualify. Humans do what humans are good at — build trust, close deals. Knock Knock runs the whole system and only brings a human in at the perfect moment.
Section 02

The Opportunity & Key Numbers

97 out of every 100 website visitors leave without buying. That's not a traffic problem — it's a sales layer problem. Here's the data to prove it.

1M+
Visitor Sessions Tracked
47s
Avg. Visit to First AI Contact
43%
Avg. Conversion Rate Increase
25,000+
Live Video Calls Connected
More Qualified Leads (Agencies)
2,000+
Businesses Worldwide
For the Website Visitor
No forms. No waiting for a callback.
Instant answers at the moment they need them.
A real human available when they're ready to buy.
Feels like walking into a store where someone knows what you need.
For the Business Owner
See exactly who is on the website right now.
Talk to serious buyers — not anonymous browsers.
Stop losing deals to slow follow-up.
More conversions from the traffic already being paid for.
The problem
Section 03

Positioning & Messaging

When you pitch Knock Knock as a chatbot upgrade or analytics add-on, you lose deals. Position it as a new category and you win consistently.

The Competitive Positioning Line — Use This
"Other tools watch your visitors or wait for them to reach out. Knock Knock identifies them, reads their intent, and acts — ending in a real human conversation at exactly the right moment."
Framework 1

The Brochure vs. The Sales Floor

"Right now your website is a brochure. People pick it up, have a look, put it back down. No conversation happened. Knock Knock turns your website into a live sales floor — where you see everyone who walks in, know what they're interested in, and talk to serious buyers before they walk out."

Framework 2

AI Qualifies. You Connect. You Close.

"AI is great at tracking, scoring, and asking the right questions. But it can't build trust or close a deal. Knock Knock uses AI for everything it's good at — so by the time you step in, you're talking to the right person at the right time with full context. AI brings the opportunity. You close it."

Framework 3

The Right Moment

"The biggest problem in sales isn't finding leads — it's timing. Knock Knock makes the conversation happen at the exact second their interest is highest — while they're still on your pricing page, still comparing options, still warm. There is no better moment to talk to a buyer than right now."

Say This

"This is a live sales layer for your website — it identifies hot leads, qualifies them through AI, and connects them to you face-to-face before they leave."

"Your website becomes a salesperson. A system that knows who's serious and gets them talking to you at the exact right moment."

Avoid This

"AI receptionist" — triggers the chatbot objection immediately.

"Real-time engagement tool" — means nothing, sounds like every SaaS product.

"Lead generation tool" — sounds like an ad platform or a form.

Customer experience Business results
Section 04 — NEW

The 9 Features:
Your Demo Cheat Sheet

When you walk a client through the product, you have 9 features to show. For each: what it is, what to say, and the moment it lands.

Feature 01

The Widget

First impression

Fully branded, customisable widget — upload a custom video/image, set colours, proactive greetings.

"This isn't a generic chat bubble — it's their brand, their voice, their face. They own it completely."
Widget
Feature 02

Visitor Intelligence Dashboard

First real name appears

Live feed of every visitor — real name, company, email, pages viewed, time on site, traffic source.

"Right now your website shows nothing about who's on it. This changes that. Real names, real companies, live."
Visitor Intelligence
Feature 03

Lead Intelligence

Know them before hello

Auto-enriched visitor cards — company, industry, size, revenue estimate, LinkedIn, full visit history.

"Before you say hello, you know their company size, LinkedIn, and likely budget. You walk in already prepared."
Lead Intelligence
Feature 04

LIVE Navigation Tracking

Biggest jaw-drop in the demo

Real-time, page-by-page view of what every visitor is doing — which page, how long, where they clicked.

"This is like watching someone walk through your store in real time. You see exactly what they're reading."
Live Nav Tracking
Feature 05

AI Lead Scoring & Intent

Never miss a hot lead

Every visitor gets a score from 0–100 based on behaviour, pages visited, time, company fit, and return visits.

"You don't have time to talk to everyone. This tells you exactly who's worth your time — right now. Green means hot."
Lead Scoring
Feature 06

AI Auto-Engagement

See the personalised message fire

Automated triggers that fire a personalised chat or voice message the moment a visitor hits your intent threshold.

"When someone spends 3 minutes on your pricing page, the AI sends a message written around exactly what they're reading. Not generic — contextual."
Feature 07

AI Lead Qualification

Only talk to ready buyers

Full BANT qualification through natural conversation — produces a CRM-ready summary for the human handoff.

"By the time a human gets on the call, the AI has already gathered budget, timeline, and the specific problem. The rep walks in knowing everything."
AI Qualifying
Feature 08

LIVE Video & Audio Calls

This closes the sale — every time

One-click live video or audio call — in the browser, no download, no scheduling. HD, screen share, co-browse, auto-record.

"Hot lead? One click and you're face-to-face while they're still on your pricing page. No booking link. No waiting. Live."
Live Video Call
Feature 09

Integrations

Works inside everything they use

GoHighLevel, HubSpot, Shopify, WooCommerce, Slack, and 8,000+ apps via Zapier. Any website, any platform.

"It plugs straight into whatever your client already uses. GHL users get everything inside their existing platform. CRM gets the lead, transcript, and contact details — automatically."
Integrations
Works with:
GoHighLevel
HubSpot
Shopify
WooCommerce
Zapier
Slack
Section 05

Who to Sell This To:
Ideal Client Profile

Knock Knock works best for businesses with meaningful traffic, high-value transactions, slow follow-up pain, and at least one person available to take calls.

Ideal clients

B2B Paid Lead Gen

Heavy investment in traffic and outbound. Every missed lead costs real money. Knock Knock turns those clicks into live conversations.

$2k+/mo Ad Spend

Already paying for clicks. The pitch is simple: stop losing the traffic you're already buying.

Active Sales Teams

If there's someone ready to take a call, Knock Knock fills their pipeline with pre-qualified, already-engaged leads.

High-Ticket ($500+ AOV)

Buyers need reassurance before committing. A live human at the right moment closes the sale.

Service Firms (Quote/Demo)

Forms convert at low rates. Live conversations convert fast. These businesses feel the uplift immediately.

Healthcare & Professional Services

Law, dental, financial, consulting. High-value clients, high trust requirement, speed to respond determines who wins.

The 4 Green Lights — Qualify Before You Pitch

Real Website Traffic

If no one visits the site, there's nothing to work with.

High-Value Transactions ($500+)

The higher the value, the more obvious the ROI.

Losing Deals to Slow Follow-Up

If they already feel this pain, they see the value immediately.

Someone Can Take Calls

Knock Knock needs a human to hand off to — even part-time.

4 green lights: pitch with confidence. 2 or fewer: save it for when they're ready.
Section 06

Competitive Positioning:
How Knock Knock Wins

Clients will ask "how is this different from what we already use?" Here's how to handle every comparison — and a table to show visually in your pitch.

"We already use Hotjar / Fullstory."
Those are recording tools. They show you a video of someone who already left. Knock Knock talks to them while they're still there. One is a post-mortem. The other is a live intervention.
"We have Intercom / Drift / live chat."
Live chat waits. It sits hoping someone clicks it. Knock Knock goes first — identifies who's on the site, scores intent, and reaches out proactively at the moment interest is highest. When a real buyer is ready, it connects them to a human. No chat tool does that.
"We tried chatbots — ManyChat / Tidio."
Chatbots are robots trying to act human, and customers feel it. They create friction and fail on complex questions. Knock Knock's philosophy is AI + Human, not AI instead of Human. AI qualifies, then a real person shows up face-to-face. That's a "wow" moment.
"We use Clearbit / ZoomInfo for intel."
Those give you cold company data. Knowing "someone from IBM" visited isn't an actionable opportunity. Knock Knock connects the who with the when and the how — identifies the individual, tracks their intent, and starts a live conversation automatically.
Capability Knock KnockAnalyticsLive ChatChatbotsLead Intel
Identifies individual visitors YesPartial
Real-time behaviour tracking Yes
AI intent scoring (0–100) Yes
Proactive AI engagement YesPartial
AI voice + chat agents 24/7 YesPartial
Live human video call handoff YesPartial
Full white-label Yes
Section 07

The Tech Stack Replacement Argument

Most clients have a patchwork of tools that don't talk to each other. This is one of the most powerful arguments you have — and the numbers are striking.

What clients are currently paying for:

ToolPurposeCost
HotjarSession recording~$99/mo
ClearbitLead intelligence~$199/mo
IntercomLive chat~$74/mo
Tidio / ManyChatChatbot~$39/mo
CalendlyBooking~$20/mo
Phone systemCalls~$50/mo
Total — disconnected, siloed~$481/mo
Knock Knock — replaces all of it$97/mo
Tech stack
The pitch: "You're not just saving ~$384/month. You're replacing a disconnected mess with one system that does the job better — and stops leads falling through the cracks between tools."
Section 08

Objection Handling:
Every Response You Need

These are the objections you will hear — and exactly how to respond. Memorise the first two. The rest will come naturally.

"We already have a chatbot."
Chatbots handle FAQs — hours, location, basic questions. When someone is ready to buy, they don't want a bot. They want you. Knock Knock is what happens after the chatbot — it identifies serious buyers, qualifies them, and connects them to you live. Your chatbot handles simple stuff. Knock Knock handles the high-value moments.
"Can't AI just do everything automatically?"
AI can identify who's ready and start the conversation. But it can't build trust, read between the lines, or close a deal. What Knock Knock does is use AI for everything it's good at — so when you step in, you're talking to the right person, at the right time, with full context. AI sets up the perfect moment. You close it.
"This sounds expensive."
What's one new customer worth to you? If Knock Knock helps you have one conversation per month that you'd otherwise have missed, does it pay for itself? [Pause.] The Pro plan is $97/month. And in practice, it's not one conversation — it's every serious visitor who was already on your site, every day, that you had no idea about.
"We don't have time to monitor the website all day."
You don't need to. Knock Knock sends a notification only when a hot lead is on your site — you respond only when it matters. Think of it like a doorbell. You don't stand at the front door all day. You go about your business, and when someone knocks, you answer. And if you can't take a call, the AI voice agent handles it — qualifies the lead and books a meeting.
"What if we're not available when someone visits?"
Knock Knock works 24/7. The AI chat and voice agents are always on. If no human is available, the AI takes the conversation, qualifies the lead, and either books a meeting or pushes the fully qualified contact into your CRM. You come in the next morning to a list of warm, ready leads.
Section 09 — NEW

White-Label Setup Guide:
Your Brand. Your Platform.

Under the white-label setup, your clients never see the Knock Knock brand. They see your logo, your colours, and your domain. Knock Knock is completely invisible.

1

Log In to Your Admin Panel

Your central hub — manage white-label settings, add client accounts, and oversee all client dashboards in one place.

2

White-Label Your Domain

Set your custom domain so the platform runs under your own URL. Clients log in through your domain — not Knock Knock's. To them, this is your platform.

3

Upload Your Logo

Your logo appears across the entire platform — the dashboard, the widget, the client portal, every email notification. Your brand at every touchpoint.

4

Match Your Brand Colours

Set your primary and accent colours. The platform adapts to your palette — so when a client logs in, the experience is visually consistent with your agency.

That's it. White-label is live. Every new client sees your name, your domain, your look. You get all the credit. Knock Knock does all the work.
White label dashboard Agency dashboard

Adding a New Client — 15-Minute Checklist

1

Create Sub-Account

Add the client as a new sub-account inside your admin panel.

2

Install Code Snippet

Copy the single JavaScript snippet and paste it before the closing body tag. Works on any platform.

3

Configure Widget & AI

Upload logo, set colours, write the first AI message, set up qualification questions.

4

Connect CRM & Go Live

Connect GoHighLevel, HubSpot, or Zapier. Set notification routing. Go live.

Section 10 — NEW

Reseller Pricing Tiers:
Pick Your Plan

All plans include full white-label, all features, and a 7-day free trial. Month-to-month, cancel anytime. Upgrade as you grow.

Freelancer
Solo consultants, 1–2 clients
$97/mo
1 Active Account
  • Full white-label widget
  • AI visitor identification
  • Live video & voice calls
  • AI lead scoring
  • Email & chat support
Get Started
Startup Agency
Small agencies testing the model
$275/mo
3 Sub Accounts
  • Everything in Freelancer
  • 3 client dashboards
  • Agency branding panel
  • Client onboarding support
  • Priority email support
Get Started
Agency Plus
Large-scale agency operations
$975/mo
15 Sub Accounts
  • Everything in Growth
  • 15 client dashboards
  • Co-marketing opportunities
  • Custom AI configuration
  • Dedicated Slack channel
Get Started

Worked Example — Growth Plan, 10 Clients at $399/mo

You charge each client$399/mo
Your cost to Knock Knock$57.50/mo
Your profit per client$341.50/mo
Your margin~86%
10 clients — annual recurring$40,980/yr
You are not just reselling software. You are providing a managed sales intelligence service. The setup, onboarding, AI configuration, and ongoing optimisation — that is your value-add. Price accordingly.
Recommended client pricing
Small business / service firm: $299/mo
Mid-size B2B: $399–$499/mo
Enterprise / high-traffic: $599–$799/mo
Section 11 — NEW

Pitching the Reseller Opportunity:
Agency to Agency

This section is for when you're pitching the reseller opportunity to other agencies — not pitching Knock Knock to end clients. Different audience, different framing.

"We already resell other tools."
Most resold tools require ongoing service delivery — ads management, SEO work, monthly reports. Knock Knock generates visible results from day one, creates a retention-locking wow moment, and requires almost no ongoing maintenance once set up. It's the highest-margin, lowest-churn product you can add to a client stack.
"We don't want another subscription for clients to manage."
Your clients don't manage it — you do. They see your branded dashboard and your results. All configuration, AI setup, and onboarding sits with you. From the client's perspective, it's a managed service you provide. That's what makes it sticky — they can't replicate it without you.
"What if a client cancels?"
The retention numbers are unusually high because of the wow moment. The first time a client watches a named visitor appear on their site in real time, retention is almost guaranteed. Bill Smith at KWD went from struggling to prove ROI to having a waiting list. Jody at Webtec saved 20+ hours a week and hit 89% client satisfaction.
Results Achieved
340% increase in client retention
$180K additional annual revenue
12 new clients in 6 months
Bill Smith — KWD Agency
"Knock Knock App transformed our agency. We went from struggling to prove ROI to having a waiting list of clients wanting to work with us."
Bill Smith
Results Achieved
67% reduction in unqualified leads
23% higher close rates
89% client satisfaction score
Jody — Webtec Agency
"The AI qualification alone saves us 20+ hours per week. Our clients are ecstatic because they're finally getting quality leads, not tire-kickers."
Jody Webtec
Section 12 — NEW

The Demo Flow
That Closes

The demo is the sale. When you show Knock Knock live, it closes itself. Here's the exact 17-minute sequence that works.

1
0–2 min

Open with the Pain

Ask one question: "When someone visits your website right now and doesn't fill out a form — what happens?" Let them answer. They'll say: nothing. You say: "That's what we're changing today."

2
2–5 min

Show the Dashboard Live

Open the live dashboard on a real site. Point to a visitor: "That person is on your site right now. Four minutes. Visited pricing twice. You had no idea." Let that sit.

3
5–7 min

Walk Through the Intent Score

Show a visitor card with a high score. Explain the signals concretely — visited pricing three times, read two case studies, 6 minutes on site.

4
7–10 min

Show the AI Message Fire

Walk through what the AI sends when intent spikes. Show how it's written around the specific page. Emphasise: this happened automatically, 47 seconds after they landed.

5
10–15 min — THE MOMENT

Do the Live Video Call

Actually initiate a live video call during the demo. When the client sees a face-to-face conversation start inside a website, in seconds, with no friction — that is the sale. Every time.

6
15–17 min

Close with the ROI Question

"What's one new client worth to you? Because that's the question — not whether this costs $97 a month, but whether one extra conversation per month pays for itself."

Live video call
Pro Tips
Demo on a real site with live traffic — ideally your own agency site.
Have a colleague on standby for the live video call moment.
Don't rush Feature 04 (Navigation Tracking) — it's the biggest wow.
End on the ROI question, not on features. Outcomes close deals.
Section 13

Your Next Steps:
What to Do in the Next 48 Hours

You now have everything you need to close your first reseller deal this week. The product sells itself once people see it. Your job is to get them to the demo.

1

Experience It Yourself First

Install Knock Knock on your own website. Watch your own visitors appear in real time. You cannot sell what you haven't felt.

2

Book Your Partner Onboarding Call

The Knock Knock team walks you through white-labelling, AI configuration, and your first client setup. Fastest path to your first live client.

3

Identify Your First Three Clients

Go through your client list. Find three who match Section 5's ICP. Book a call — just ask: "What happens when someone visits your site and doesn't fill out a form?"

The answer to that question opens the door. Knock Knock walks through it.

Ready to Build Your
Recurring Revenue Stream?

Book a 30-minute partner call and we'll show you exactly how it works — on a real website, with real visitors. No slides. No fluff.

Anna Hyatt

Anna Hyatt

Co-Founder, Knock Knock App
AI × Human Touch = Happier Clients, More Revenue

Questions about the reseller programme? Reach out through the agency partner page.

Knock Knock