Product Tour

Product Tour — 9 Features

See Knock Knock from the inside

Explore every feature before you sign up. Scroll through the full tour below.

The Knock Knock
Widget

01

Your visitors’ first impression — and yours to control. The Knock Knock widget sits on your website, giving every visitor an instant way to chat, call, or start a live video conversation. Fully branded, customisable, and live in minutes.

Chat · Voice · Video Custom Branding Proactive Greetings Upload Your Own Videos
Knock Knock Widget Interface

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Visitor Intelligence
Dashboard

02

See every visitor on your website in real time. Know which company they’re from, what pages they’re reading, and exactly how long they’ve been there — before you ever say a word.

Live Visitor Feed Person Level Identification Page-by-Page Tracking Time on Site Traffic Source
Visitor Intelligence Overview Hot Leads — Bucky Adam & Lucie David Traffic Sources — Row Breakdown

Lead Intelligence

03

Know who you’re talking to before you say hello. Every visitor card is auto-enriched with company name, industry, size, LinkedIn profile, location, and a full visit history.

Company Data Full Journey LinkedIn Revenue Est.
Lead Intelligence

LIVE Navigation
Tracking

04

Watch visitors navigate your website in real time — page by page, click by click. See exactly what’s capturing their attention so you can step in at the perfect moment.

Live Page View Journey Mapping Time per Page Audio/Video Call Your Website Visitors
LIVE Navigation Tracking — Activities sidebar and widget

AI Lead Scoring &
Intent Signaling

05

Every visitor gets an AI-powered score from 0–100 based on their behaviour, company data, pages visited, and time on site. Know who’s HOT before you engage — and never waste time on cold leads again.

0–100 Score Behaviour Signals Firmographic Data Real-Time Updates
AI Lead Scoring
JD

James Davidson

Acme Corp · /pricing

94

HOT

Page Engagement+32
Visit Frequency+28
Company Fit+22
Pricing Page Intent+12
SR

Sarah R.

StartupXYZ · /features

61

WARM

Intent Signals — James Davidson

Visited /pricing 3 times

Strong purchase intent — high urgency

+18

4m 32s on site this session

2× longer than average visitor

+14

SaaS company, 50–200 employees

Strong ICP match

+22

Read case studies page fully

Deep research behaviour

+10

AI Auto Triggers —
Engage at Peak Intent

06

AI watches every visitor in real time — scoring their intent based on behaviour, pages read, and time on site. When the score hits your threshold, it auto-fires a personalised chat message or video call invite with a hook written around exactly what that visitor is reading. Zero manual rules. Full context.

AI Intent Scoring Context-Aware Chat Trigger Auto Video Call Invite Behaviour-Based Rules
Automation Rules — 2 Active

Pricing Page Hot Lead

847 triggers this month

Active
WHEN/pricing · visit ≥ 2
Show chat widget
Alert sales team

Long Session Engagement

312 triggers this month

Active
WHENTime on site ≥ 5 min
Notify sales rep

Exit Intent Rescue

Paused

WHEN exit intent detected
Show offer popup

AI Qualify
Hot Leads

07

Once a hot lead engages, Knock Knock’s AI takes over the conversation — asking the right qualification questions, gathering budget, timeline, and team size, and preparing a CRM-ready summary for your sales rep.

BANT Qualification CRM-Ready Summary Seamless Hand-Off 24/7 Available
AI Qualification — James Davidson
AI Qualifying
Hey James You’ve been checking out our pricing — I can see you’re serious. Quick question: how many sales reps do you have on your team?
We have 8 reps but might grow to 12 by Q3.
Our Growth plan covers up to 10 — perfect for now with room to scale. What’s driving this? Are you looking to add live video to your website sales process?
Yes — we’re using Intercom for chat but we want video calls with hot visitors. Budget is around $300–400/month.
That budget works perfectly for Growth. You’re a great fit. I’m going to bring in Sarah from our team — she can do a 15-minute live call right now and show you exactly how it works. Ready?
Yes, connect me!Maybe later
Type a message…

Hand-Off to Human —
LIVE Audio / Video

08

When a lead is qualified and ready, the AI hands them off to a real human rep for a live video or audio call — directly in the browser, no app download required. Face-to-face sales at the moment of peak intent.

HD Video Call Screen Share Co-Browse Auto-Record No Download
LIVE Video Call — Adam with Anna

Integrations

09

Knock Knock plugs straight into the tools you already use. Sync leads to your CRM, fire Slack alerts when a hot visitor lands, push contacts into GoHighLevel, and keep your whole team in the loop automatically.

GoHighLevel Zapier — 5000+ apps Slack Alerts Shopify HubSpot
Integrations

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