Features
Your All-in-One Platform for Converting Website Visitors into Customers
Knock Knock App empowers your sales team to transform website interactions into high-converting sales conversations.
Real-Time Video Conversations
With Knock Knock App’s real-time video conversations, your team can instantly connect face-to-face with clients and prospects, delivering personalized support and building trust. This feature enhances the customer experience by humanizing, the interaction, allowing for more in-depth product demos, troubleshooting, or consultations that drive engagement and conversions.
Customer Communication History
Knock Knock App provides a comprehensive view of customer communication history, enabling your support team to view past interactions with ease. This feature allows agents to pick up conversations right where they left off, ensuring reduced resolution times and increasing client satisfaction.
AI-Powered Sales Representative (Amun)
Knock Knock App’s user activity tracking feature gives insights into customer behaviors, showing how visitors interact with your site or product. By understanding their journey, from browsing to purchasing, you can tailor your approach, offer personalized experiences, and increase conversions, ensuring that every customer touchpoint is optimized for engagement.
Unleash Your Sales Potential Don’t Let any Opportunity Slip Away
Call Recording
Capture and review every conversation with Knock Knock App’s call recording feature. Whether for training, quality assurance, or legal compliance, Knock Knock App enables teams to revisit and analyze calls, ensuring high-quality interactions and enabling continuous improvement in customer service and sales strategies.
Enhanced Customer Engagement
From proactive chats to tailored recommendations, Knock Knock App fosters deeper connections with customers, driving loyalty and boosting lifetime value through thoughtful, meaningful interactions at every touchpoint.
Lead Insights and Qualification
Knock Knock App’s lead insights and qualification system ensures that your sales team focuses on high-potential leads. By analyzing user behavior, gathering data, and applying AI-powered lead qualification, Knock Knock App helps you identify and prioritize the most promising prospects, ensuring efficient resource allocation and higher conversion rates.
24/7 Availability and Support
Knock Knock App provides round-the-clock availability and support, ensuring that customers can get the help they need anytime, anywhere. With 24/7 service, your business is always open for inquiries, troubleshooting, and product information, improving customer satisfaction and reducing churn, even outside of traditional business hours.
Instant Voice Support
Knock Knock App enables instant voice support for customers seeking quick, direct answers. This feature allows users to jump straight into a voice chat, and ensure that clients receive the human touch they need to resolve issues or get the information they seek without any delays.
User Activity Tracking
Knock Knock App’s user activity tracking feature gives insights into customer behaviors, showing how visitors interact with your site or product. By understanding their journey, from browsing to purchasing, you can tailor your approach, offer personalized experiences, and increase conversions, ensuring that every customer touchpoint is optimized for engagement.
Missed Call Alert and Redirection
Never lose a lead with Knock Knock App’s missed call alerts and redirection. When calls go unanswered, the system automatically sends alerts redirects the customer and makes sure their concerns are resolved at the earliest. This feature ensures that no opportunity is missed and that clients are always attended to, even if the original contact isn’t available.
Seamless Call Handoff
Knock Knock App makes internal team collaboration smooth with seamless call handoff. When customers need to be transferred to the right department or expert, calls are transferred effortlessly, ensuring a consistent and uninterrupted customer experience. This feature prevents customers from repeating their issues and enhances satisfaction through prompt, accurate support.