ArticleThe Uncanny Valley of Sales Bots: Why Customers Ghost AI Conversations
The Limitation and Discomfort of Using a Chatbot Customers inherently crave genuine interactions, especially during pivotal buying decisions. Bots that mimic human behavior too closely, yet still noticeably lack authentic human nuances, trigger discomfort and skepticism. This limitation becomes glaringly apparent as the AI interaction feels too human-like to ignore but too artificial to trust […]
ArticleThe Uncanny Valley of Sales Bots: Why Customers Ghost AI Conversations
The Limitation and Discomfort of Using a Chatbot Customers inherently crave genuine interactions, especially during pivotal buying decisions. Bots that mimic human behavior too closely, yet still noticeably lack authentic human nuances, trigger discomfort and skepticism. This limitation becomes glaringly apparent as the AI interaction feels too human-like to ignore but too artificial to trust […]
ArticleCompanies go all in on AI—5 chartsshow how (Content Gating)
The latest analysis of Ramp’s spend…
ArticleLeveraging Micro-Moment Marketing and Account-Based Marketing for Maximum Enquiry Capture
The latest analysis of Ramp’s spend data shows AI was the fastest-growing…